General business conditions Direct People

1. Terms and Conditions

We pride ourselves on an informal approach, but every cooperation should have its rules. 
If you enter into a contract with us, our relationship will also be governed by a few of the rules described below, unless otherwise agreed in writing

2. Contract

By accepting the offer we have personally discussed with you and then sent to you in PDF, you enter into a contract with our company DIRECT PEOPLE s.r.o., ID: 28397177, with its registered office at Jankovcova 16 03 / 47a , Holešovice, 170 00 Prague 7, Czech Republic. From then on, we are working for you under the terms of the offer and here in these terms.

If you have any comments or requests with respect to the offer, let us know in advance so that we can improve it. If you attach any conditions or reservations to the acceptance of the offer, the contract will not be concluded.

3. Communication

In order to make the cooperation as effective as possible, we have nominated a team that will be in contact with you and a person responsible for our team (team leader). We would ask the same of you. There is no cooperation without communication.

In addition to the classic telephone and e-mail, we use various shared access services to communicate. We will teach you to use them very quickly. It is practical and effective when working with a group of people.

However, if you wish to communicate with us using some special means or tools beyond the usual communication, you should familiarize us with them and provide us with access to them before starting our cooperation.

4. Cooperation

In addition to communication, it is important that your team and ours work together, exchange information, attend meetings and workshops. We need you to provide us with all the information we request and allow us access to your premises and staff to the extent defined in the offer or according to our requirements.

If we agree that you will arrange something or someone (e.g. respondents), we expect it to happen within the agreed timeframe. Delays by you cost us valuable time and will cost you money.

5. Goals, milestones, iterations, etc.

In the course of our collaboration, we agree on goals and set certain points in time or in our collaboration, which we call terms or milestones. A variety of events relate to these targets and moments in time. Also, by fulfilment of the targets and moments in time, we measure the success of our cooperation and also the payment terms as specified in the offer relate to them.

6. Payment Terms

We always list all bids without VAT.

The price of our work is fixed and any discounts offered are already included in the offer. In case you pay the price of our work in advance, we will provide you with an additional 3% discount off the price of our work listed in the offer (not applicable to any subcontracted costs/work).

Although we have tried to list in the offer the types and amount of possible ancillary costs, it is only our presupposition of what these might be. Ancillary costs will be duly charged and added to the next invoice or, if you wish, we will charge them in a separate invoice. The ancillary costs, which we will always charge you separately, are primarily the costs of our staff’s travel expenses, including food and accommodations. Since there is a lot of work to do with the administrative and accounting processing of the ancillary costs, you agree that we increase the invoiced amount by 5% of the actual and billed ancillary costs.

Unless we agree otherwise, our invoices, which we will send to you exclusively electronically via e-mail, will be due within 14 days of the date that the invoice is sent. We will issue our invoices after the agreed milestones have been reached or deadlines met. If your payment is delayed by more than 14 days, we may charge you interest on late payment in the amount of 0.1% per day of the amount due, but we do not like doing so.

One more thing: Unless we agree otherwise, if you delay delivery of the agreed performance (see Article 4 above) by more than 14 days, despite our written notice, we may charge you
a contractual penalty of 10% of the agreed price for our work, which we don’t like doing either.

7. Confidentiality and references

We will remain as silent as a grave about the exact content of our cooperation and its results. We know that information is worth gold. Similarly, we will keep confidential all personal data and data that we receive during our collaboration. In the following link, you can read our privacy policy: https://www.directpeople.com/principles-of-personal-data-protection-direct-people-sro-ltd/ .

However, if our cooperation is successful, we would be pleased if you were to give us
a written reference, which we can use as part of our own promotions, or if you were to provide us with a publicly published statement on joint collaboration in another form.

Unless we agree otherwise, you agree that after we complete our collaboration we may use your business name, publicly published project-related material, project information and results (achievements) and your trademark or logo in our marketing communications, on our website, in our brochures, offers or other informative and marketing materials, stating that you are our customer.

Part of our work is the satisfaction of work well done. Therefore, in spite of our obligation of confidentiality (if any) regarding confidential business information, you agree that we may use in our marketing communications general information, visuals or photos or numbers concerning the project and its outputs, which you do not explicitly designate as confidential and/or that have become publicly known as a result of your activity (e.g. the services or products we have contributed to you as part of our work for you). In so doing, we shall nevertheless always insure the protection of personal data.

8. Asset protection

Because our people are our most valuable asset, you’ve agreed that you will not drag employees nor contractors or other coworkers from us without our written approval. If it still happens, you agree, that you will pay us 600 thousand CZK excl. VAT (or its equivalent in EUR/USD) for violation of this agreement.

9. Author’s works

If, within the framework of our cooperation, we create anything that is the subject to copyright, i.e. the author’s work, on full payment of the agreed price and all ancillary costs we transfer all the property rights associated with such copyrighted work to you and you can do whatever you want with it, not use such work or change it, modify it, connect it to another work, and use it all over the world and also on other cosmic bodies (when the time comes). There is no limit to your imagination. That is, unless we agree otherwise.

10. Termination of cooperation

We like success and we like to share it with our customers. We do our utmost to ensure that the cooperation we have agreed on leads to such a success.

If you choose to terminate your collaboration for any reason, you may do so by writing to us. However, this will not affect your obligation to pay us the agreed price and any ancillary costs incurred, unless the reason for terminating our collaboration is a mistake on our part, of which you notified us in writing and which has not been remedied by us. This is because we have dedicated our team to the project, they have reserved its time and resources for you.

On the other hand, if we have to keep on chasing you, asking for information, if you don’t just cooperate with us and provide us with the requisite synergy (as we explained above in point 4) and waste our time, although we notify you in writing of this untenable state of affairs, we also have the right to terminate the contract in writing. In this case, you still have the obligation to pay the agreed price for the work and the ancillary costs incurred up to that point.

11. Legal remarks

In case you are not from our beautiful Czech Republic, you agree that our mutual relationship will be governed by Czech law and if any dispute arises (and we do not resolve it through mutual negotiations), a Czech court of competent jurisdiction, based on the registered office of our company, will resolve our differences for us. .

These conditions apply whenever the contract between us does not specifically state otherwise.

These conditions are valid from 1. 4. 2019.